Terms of Use

THESE TERMS OF SERVICE (“AGREEMENT”) ARE A LEGAL AGREEMENT BETWEEN YOU (“YOU”, “YOUR”, OR “CUSTOMER”) AND THE FILTER BOX, LLC - DBA THEFILTERBOX.COM (“WE” OR “THE FILTER BOX ”), THE OWNER AND OPERATOR OF THE WWW.THEFILTERBOX.COM WEBSITE (THE “SITE”). THIS AGREEMENT STATES THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE, AND YOUR PURCHASE OF HVAC FILTERS (HEREINAFTER REFERRED TO AS “PRODUCTS”) SOLD ON THIS SITE. BY ACCESSING AND USING THE SITE, YOU ARE INDICATING THAT YOU ACCEPT, AND AGREE TO COMPLY WITH, THIS AGREEMENT. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU ARE NOT PERMITTED TO, AND YOU MUST NOT, ACCESS OR USE THE SITE OR PURCHASE PRODUCTS FROM, OR MEMBERSHIPS TO, THE SITE.

By signing up for a Membership (as defined below), you represent, acknowledge and agree that you are at least 18 years of age.

 

1 – CHANGES TO SITE; PERSONAL INFORMATION/PRIVACY

 

1.1 – Changes to the site

The Filter Box may add to, change or remove any part of the Site, including, without limitation, any Content (as defined below) therein, at any time without prior notice to you.

 

1.2 – Personal Information

Customers agree to provide accurate, current, and complete information as required for the purchase of the Products and Memberships. The Filter Box reserves the right to block further sales to Customers who provide false, inaccurate or incomplete data. Customer acknowledges that The Filter Box uses a third party payment processing service to process orders and bill fees to your credit card.

 

1.3 – Privacy

By using this Site and/or purchasing a Membership you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in detail in our Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize The Filter Box to use your information in the United States and any other country where The Filter Box operates as described herein. Accordingly, please be sure to read our Privacy Policy at http://www.thefilterbox.com/privacy-policy/ before using the Services or submitting information to us.

 

PLEASE TAKE NOTICE that The Filter Box (and its third party service providers) automatically collects various types of information about your visits to our Site, registration for a Membership, and/or use of our Services. In addition to the personal information provided by you in connection with your account registration, we may also collect certain additional information by automated means, such as cookies, web beacons, and other automated devices.

We and/or our third party service providers may employ canvas fingerprinting and other browser fingerprinting techniques that extract and analyze information about your browser, operating system, and installed graphics hardware in conjunction with other user information (e.g. time-zone, language preference, etc.) to help verify your unique identity for fraud prevention purposes and help us continue to improve our Site and Services. We may also use third-party website analytics tools (such as Omniture, Google Analytics, and Facebook Insights) that collect information about visitor traffic on the Site that help us continue to improve the Site, performance and user experiences.

 

The types of information we may collect by such automated means include:

• Information about the devices our visitors use to access the Internet (such as the IP address and the device, browser, domain name and operating system type)

• URLs that refer visitors to our Site • Dates and times of visits to our Sites • Information on actions taken on our Site (such as page views and site navigation patterns)

• A general geographic location (such as country and city) from which a visitor accesses our Site

• Search terms that visitors use to reach our Site and the webpage that led you to the Site.

 

The Filter Box’s Privacy Policy, located at the URL:

http://www.thefilterbox.com/privacy-policy/ (the “Privacy Policy”), explains how Customers’ personally identifiable information is collected, used and disclosed. You hereby agree that we may use your personal information in accordance with the terms of the Privacy Policy, which is incorporated herein by this reference as though set forth in full.

 

2 – PASSWORDS; USE OF SITE

2.1 – Passwords

You are responsible for maintaining the confidentiality of your passwords, and you are responsible for all activities that occur using your passwords or accounts. You agree not to share your passwords, let anyone else access your passwords or do anything else that might jeopardize the security of your passwords. You agree to notify The Filter Box if there is any unauthorized use of your password on this Site or if you know of any other breach of security in relation to this Site.

 

2.2 – Use of Site; Prohibitions

Subject to your compliance with this Agreement, The Filter Box hereby grants you a limited, personal, revocable, non-transferable, non-sub-licensable, and non-exclusive license to access the Site and use the content, information, text, images, graphics, interfaces, audio and video clips and any other materials displayed on the Site (collectively, the “Content”), solely for your personal, non-commercial use. You may not copy, modify, reproduce, publicly display or perform, distribute, or otherwise use the Content except as expressly set forth in this Agreement. You may not remove any copyright or other proprietary notices from any Content. If you breach any term of this Agreement, your authorization to use the Site and Content automatically terminates without notice to you.

You hereby represent and warrant that you will not, and will not induce any third party to: (a) attempt to disable or circumvent any security mechanisms used by the Site or Content or otherwise attempt to gain unauthorized access to any portion of the Site or Content or any other systems or networks connected to the Site, or to any server of The Filter Box or its third party service providers, by hacking, password “mining”, or any other illegal means; (b) use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Site or Content; (c) use any device, software or routine to interrupt or interfere with, or attempt to interrupt or interfere with, the proper operation and working of the Site or with any other person’s use of the Site; (d) track or seek to trace any information on any other person who visits the Site; (e) use the Site or Content for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by this Agreement or applicable laws, rules or regulations; or (f) copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of any proprietary software used to provide, maintain, or otherwise applicable to the Site or Content.

 

3 – TERMS OF SALE

3.1 – Sales of Products and Memberships to End Users Only

The Filter Box sells HVAC Filters (the “Product(s)”) from the Site to end-user customers who purchase memberships to receive the Products (“Membership(s)”) only for their own personal, non-commercial use. You may not purchase Products or Memberships for further distribution or resale or for any other commercial or business purpose. The Membership and all rights and privileges conferred are personal and non-transferable.

 

3.2 – Pricing

The price that we will charge you for the Products and Memberships will be the price as posted on the Site on the date you first sign-up for a Membership to the Site. The Filter Box reserves the right to change prices for Products and Memberships at any time, and does not provide price protection or refunds in the event of promotions or price decreases.

 

3.3 – Payment Methods; Automatic Membership Renewals and Membership

Cancellation Policy

The Filter Box accepts credit card payments only. You agree to pay all fees charged to your account based on The Filter Box ’s fees, charges, and billing terms in effect as shown on the payment page when you first sign-up for a Membership to the Site. You are also responsible for paying any sales and use taxes that may apply to your purchase of Products or Memberships based on the address that you provide as the shipping address when you register for a Membership, and you authorize The Filter Box or the third party payment processing service provider that we engage to charge your credit card for any such taxes and fees. All payments shall be made by credit card in advance prior to shipping the Products. If you do not pay on time or if your credit card cannot be charged for any reason, The Filter Box reserves the right to either suspend or terminate your account and Membership and terminate these Terms of Service. All sales and payments will be in US Dollars.

The Filter Box and The Filter Box’s third party payment service provider may receive updated credit card information from your credit card issuer. The disbursement of the updated credit card information is provided to The Filter Box and The Filter Box’s third party payment service provider at the election of your credit card issuer. Neither The Filter Box nor The Filter Box ‘s third party payment service provider are responsible for the distribution of your credit card information. It is at the sole election of your credit card issuer. Your credit card issuer may give you the right to opt out of the update service. It is your responsibility to contact your credit card issuer with regards to your right to opt out of the update service.

 

IMPORTANT NOTICE TO CONSUMER

AUTOMATIC ORDER RENEWAL – The Filter Box will automatically renew your order at the frequency you have chosen. Orders will be renewed approximately 10 business days prior to receiving your order. By checking the “Accept” box, you authorize The Filter Box to charge your credit card at your selected Frequency with the applicable fees and sales or similar taxes.

 

MEMBERSHIP CANCELLATION. You may cancel your Membership at any time by contacting customer service at customerservice@thefilterbox.com or calling 1-800-218-5349. All cancellation requests must be received 15 business days prior to estimated shipping date. Cancellation requests received after this period shall be effective for the next shipping date. The Filter Box requires a reasonable amount of time to process your order cancellation request.

 

3.4 – Shipping and Product Acceptance

The shipment date will be pushed to the next business day when the original shipment date falls on a weekend or holiday. Shipping dates are estimates only. All shipments are sent UPS Ground.

 

4 – REFERRALS

These are the Terms and Conditions applicable to The Filter Box Referral Program (the “Program”). Under the Program, The Filter Box (“we”, “The Filter Box” or “Company”) offers its Members the opportunity to provide their friends, family, or other individuals (“Prospective Member”) with a unique referral code (“Referral Code”) that a Prospective Member can use to sign up for The Filter Box services (“Membership”). For each Qualified Referral (defined below) generated through the Member’s Referral Code (which is the same as the Member’s Customer number), the Member will receive a The Filter Box referral credit (“Credit”) for each referral that signs up for a membership. When the member reaches 10 credits, the member will receive one (1) year of free filters from The Filter Box with the maximum value of The Filter Box credit being $200.00 per calendar year. Once awarded the $200 credit, the credit will be automatically applied to all future orders for up to 1 year. We reserve the right to terminate this Program at any time for any reason.

Members and Prospective Members that wish to take part in the Program are bound by these Terms and Conditions. If you do not agree and abide by these Terms and Conditions in their entirety you are not authorized to participate in the Program. Members and Prospective Members may not participate in the Program where doing so would be prohibited by any applicable law or regulations. We reserve the right to modify or amend at any time these Terms and Conditions and the methods through which any Credits may be earned. We reserve the right to disqualify any Member or Prospective Member at any time from participation in the Program.

 

4.1 – Qualified Referrals

A Qualified Referral means that all the following conditions are met:

• Prospective Member signs-up for The Filter Box.

• The Filter Box receives initial payment from the customer.

• Customer remains “Active” i.e. does not cancel or suspend payment of The Filter Box services. For example, a “Credit” is no longer valid if the Prospective Member is no longer a Member.

• Customer has a valid credit card on-file with The Filter Box.

 

4.2 – Verified Qualified Referrals

All Credits are subject to verification. The Company may delay a Credit for the purposes of investigation. Company may also refuse to verify and process any transaction Company deems, in its sole discretion, to be fraudulent, suspicious, or in violation of these Terms and Conditions, or Company believes will impose potential liability on Company beyond what is reasonable for this Referral Program, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents. Company may cancel, amend or revoke the Credit at any time due to business considerations of circumstances beyond Company’s control. Company is not responsible for errors, omissions, malfunctions, interruptions, deletions, delays or failures of operations. All of the Company’s decisions are final and binding, including decisions as to whether a Qualified Referral or Credit is verified.

 

5 – PROPRIETARY RIGHTS

You hereby acknowledge and agree that The Filter Box or its licensors own all legal right, title and interest in and to the Site and Content, including, without limitation, any and all intellectual property and other proprietary rights which subsist in the Site and Content, whether such rights are registered or unregistered, and wherever in the world those rights may exist.

 

The Filter Box is a trademark of The Filter Box in the United States. Other trademarks, names and logos on this Site are the property of their respective owners. Unless otherwise specified in this Agreement, all information and screens appearing on this Site, including Content, site design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of The Filter Box , Copyright © 2014 The Filter Box, LLC. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.

 

6 – THIRD PARTY SITES; INDEMNIFICATION

6.1 – Third Party Web Sites

The Site may provide links to third party Sites that are not owned or controlled by The Filter Box, including, without limitation, Facebook, Twitter and LinkedIn (“Third Party Sites”). We provide such links solely as a convenience to you. The Filter Box does not review, approve, endorse, or make any representations about such Third Party Sites, the companies or persons who own and/or operate them, or any information, software or other products and services made available through such Third Party Sites, or any results that may be obtained from using them. You should exercise common sense and your own judgment, and if you decide to access any Third Party Sites linked to the Site, you do so entirely at your own risk, and you are solely responsible for your activities conducted in connection with such Third Party Sites. Your use of Third Party Sites is subject to the terms of use and privacy policies located on the linked to Third Party Sites which may be different from this Agreement or our Privacy Policy, including, without limitation, such Third Party Sites’ password and account security policies and user-generated content posting and acceptable use policies.

 

6.2 – Indemnification

You hereby agree to defend, release, indemnify and hold harmless each of The Filter Box Parties (as defined in Section below) from and against, any and all losses, liabilities, damages, and/or claims (including, without limitation, attorneys’ fees and costs) arising , either directly or indirectly from any act or failure to act by you, which may occur during or which may arise out of the performance of this Agreement, or otherwise arising from your use or misuse of the Site, Content or Products.

 

7 – DISCLAIMER OF WARRANTIES

THE SITE, CONTENT, PRODUCTS AND MEMBERSHIPS ARE FURNISHED TO YOU “AS IS” AND WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS, STATUTORY OR OTHERWISE, OF ANY KIND. The Filter Box , ON BEHALF OF ITSELF AND ITS AFFILIATES, LICENSORS, SUPPLIERS AND THIRD PARTY SERVICE PROVIDERS, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “The Filter Box PARTIES”): (A) EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE; (B) DOES NOT REPRESENT OR WARRANT THAT THE SITE, CONTENT, PRODUCTS OR MEMBERSHIPS WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE SITE OR CONTENT WILL BE TIMELY, UNINTERRUPTED, STABLE, OR SECURE; (C) DOES NOT REPRESENT OR WARRANT THAT THE SITE, CONTENT, PRODUCTS OR MEMBERSHIPS WILL BE ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED; AND (D) DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS REGARDING THE USE OF THE SITE, CONTENT OR PRODUCTS IN TERMS OF THEIR ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS, OR OTHERWISE. YOUR USE OF THE SITE, CONTENT, PRODUCTS OR MEMBERSHIPS IS ENTIRELY AT YOUR OWN DISCRETION AND RISK AND YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE, CONTENT, PRODUCTS AND MEMBERSHIPS.

THIS LIMITATION OF REMEDIES IS A PART OF THE BARGAIN BETWEEN YOU AND THE FILTER BOX. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE FILTER BOX OR ANY PERSON ON BEHALF OF THE FILTER BOX SHALL CREATE A WARRANTY OR CONDITION, OR IN ANY WAY CHANGE THIS EXCLUSION OF WARRANTY.

NOTHING IN THIS SECTION 7 SHALL EXCLUDE OR LIMIT THE FILTER BOX PARTIES’ WARRANTIES, REPRESENTATIONS OR CONDITIONS TO THE EXTENT THEY MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW, IN WHICH CASE, SUCH WARRANTIES, REPRESENTATIONS OR CONDITIONS WILL BE EXCLUDED AND LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

 

8 – LIMITATION OF LIABILITY

8.1 – In no event shall any The Filter Box party be liable to you, or any third party, for any special, indirect, incidental, punitive, exemplary, reliance, or consequential damages of any kind, including, but not limited to, property damage, loss of value of the products or loss of use of the products, whether based on breach of any express or implied warranty or condition, breach of contract or tort (including, without limitation, negligence or strict liability), even if a The Filter Box party has been advised of the possibility of such damages.

8.2 – If, notwithstanding the foregoing, a The Filter Box party is found to be liable to you or any third party for any damage or loss which arises under or in connection with your use of the site, content, products or members, the relevant The Filter Box party’s total cumulative liability shall in no event exceed the greater of: (A) The amount you paid The Filter Box for the products or member, as applicable; and (B) The sum of one hundred U.S. dollars (U.S. $100).

8.3 – Nothing in section 8 shall exclude or limit any The Filter Box Party’s liability for losses which may not be lawfully excluded or limited by applicable law, in which case, such The Filter Box party’s liability will be limited to the greatest extent permitted by applicable law.

 

9 – ELECTRONIC COMMUNICATIONS; GENERAL TERMS

9.1 – Electronic Communications Whenever you visit our Site or send emails to us, you are communicating with us electronically. For that reason, you also consent to receive communications from us electronically. We will communicate with you by email (if you have provided your email address to us), by posting notices on our Site or by such other means as we may determine from time-to-time. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

 

9.2 – General Terms The Filter Box may issue a warning, temporarily suspend, indefinitely suspend or terminate any Customer’s right to use or access all or any part of the Site including any account thereon, without notice, for any reason in The Filter Box ’s sole discretion, including without limitation breach of this Agreement and/or violation of the Terms of Service, The Filter Box ’s belief that such access would violate any applicable law, rule or regulation or would be harmful to the interests of, or potentially cause financial loss or legal liability to The Filter Box or another user of the Site. This Agreement and the Privacy Policy constitute the entire agreement between you and The Filter Box regarding its subject matter. The Filter Box will not be responsible for failures to fulfill any of its obligations due to causes beyond its control. The failure of The Filter Box to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any part of this Agreement is held invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permissible so as to maintain the intent of this Agreement, and the other parts will remain in full force and effect. The parties shall at all times and for all purposes be deemed to be independent contractors and neither party nor its agents may bind the other party. The parties acknowledge and agree that this Agreement and all related documents that may be drawn up are only valid in the English language. This Agreement shall not be interpreted or construed to confer any rights or remedies on any third parties, except that each indemnified The Filter Box Party shall be a third party beneficiary hereunder. The Filter Box may assign or transfer its rights, or delegate any performance, under this Agreement to a third party in its sole discretion. Customer may not assign or otherwise transfer its rights, or delegate its performance, under this Agreement to any third party without in each and every case, The Filter Box’s express prior written consent. All terms which by their nature are intended to survive any termination of this Agreement, or any termination of your use of the Site, Content, Products or Memberships shall survive such termination.